Recall: 2015 Exmark Quest Riding Mowers
On 2015-11-24, the Consumer Product Safety Commission (CPSC) published a recall regarding 2015 Exmark Quest Riding Mowers due to a potential fire hazard. This product sold new beginning in November 2014 for about $3700.
About 500 units are involved in this Exmark riding mower recall. Learn more and find out what to do if you own this product below.
This is the 6th recall of products in the Riding Mowers & Yard Tractors category in 2015.
Since 2005, there have been approximately 60 similar recalls,
involving about 900,000 product units.
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What is the problem?
The fuel filters on the mowers can become brittle and fractured, allowing fuel to leak and posing a fire hazard.
How can I tell if I own this product?
The 2015 Quest riding mowers are red black, and gray. "Exmark" is printed on the sides and in front of the operator seat. "Quest" is printed on the front of the riding mowers. The model number and serial number are located on a decal affixed to the frame, under the seat. The recalled mode number is QTS452CEM34200. Quest mower has serial numbers ranging from 315606482 to 315628458.
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/55924r-eng.php
These items were sold new+ at Hardware, lawn and garden stores nationwide from November 2014 through October 2015 for about $3,700.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Consumers with registered mowers will receive a letter and a fuel filter, and may contact an Exmark Dealer if they are uncomfortable with the replacement procedure.
Exmark toll-free at 800-667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on "Service & Support" at the top of the page, then on "Safety", then on "Recalls" for more information.
Incidents & Injuries Reported as of Recall Date
The firm reported one incident of fuel leaking. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Riding Mower?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.