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Home > Recalled Products > Hardware, Tools & Building Supply > Heating & Cooling > Central Heating & Cooling Units > Accessory heaters installed in TAM7 and TAM8 air handlers

Recall: Accessory heaters installed in TAM7 and TAM8 air handlers

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On 2015-08-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Accessory heaters installed in TAM7 and TAM8 air handlers due to a potential fire hazard. This product sold new beginning in January 2015 for about $120.

About 4,000 units are involved in this Trane accessory heater recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.

This is the 1st recall of products in the Central Heating & Cooling Units category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 500,000 product units.

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Accessory heaters installed in TAM7 and TAM8 air handlers
Image of Recalled BAYEVBC15BK1BAA (15KW) 890235
Image of Recalled BAYEVCC25BK1BAA (25 KW) 469657
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 844-866-8429

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What is the problem?

Heaters installed with reverse polarity on one of the breakers can cause the heater to overheat, posing a fire hazard.

Instance(s) of property damage have been reported.

How can I tell if I own this product?

This recall involves Trane and American Standard brand accessory heaters manufactured between November 2014 and March 2015 and installed in TAM7 and TAM8 air handlers as a primary or secondary heat source. Models included in the recall are BAYEVBC15BK1BAA (15 KW Electric Heater) with serial numbers 1447B2BP1X through 1512B2CDDX and Model BAYEVCC25BK1BAA (25 KW Electric Heater) with serial numbers 1503B2AP0X through 1513B2BHXX. Due to the electrical risk, only a certified HVAC repair person should verify the model and serial numbers on the nameplate on the inside of the air handler.

These items were sold new+ at Trane and American Standard independent dealers nationwide from January 2015 to April 2015 for about $120.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the heater function by switching the system to cooling mode or off, and contact their Trane or American Standard independent dealer to schedule an inspection and replacement. The system's air conditioning or cooling function may still be used. Trane is contacting its customers directly.

Trane toll-free at 844-866-8429 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.trane.com/residential or www.americanstandardair.com and click on "Safety Recall" for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received 10 reports of the heaters tripping circuit breakers, including one report of heat-related damage to the unit. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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