Recall: AccuPure floor standing filtration dispensers
On 2017-07-28, the Consumer Product Safety Commission (CPSC) published a recall regarding AccuPure floor standing filtration dispensers due to a potential fire and burn hazard. This product sold new beginning in April 2011 for about $700 to $900.
Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Water/Drink Coolers & Dispensers category in 2017.
Since 2005, there have been approximately 10 similar recalls,
involving about 200,000 product units.
Company Contact Information:
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What is the problem?
The dispensers can overheat and smoke, posing fire and burn hazards.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.
Nestlé Waters toll-free at 844-895-9691 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 4 p.m. ET Saturday or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.