What is the problem?
When the ottoman is converted into a bed and weight is put on it, it can collapse, posing a fall hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
The product is an ottoman on casters with a folding metal frame and a high-density polyfoam mattress. The ottoman can open out and be converted into a twin-sized bed. Fabric covers are sold separately.
These items were sold new+ at Improvements and Skymall catalogs and online at Improvementscatalog.com and Skymall.com from May 2011 to August 2011 for between $150 and $190.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the product and contact Improvements to receive a store credit for the full amount of the purchase price.
For more information, contact Improvements at (800)985-6044, Monday through Friday from 9 a.m. to 5 p.m. ET or visit the firm's website at www.improvementscatalog.com. Improvements is contacting all purchasers directly.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.improvementscatalog.com
Company Phone: (800) 985-6044
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.