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Home > Recalled Products > Computers & Electronics > TV, Audio & Video > Televisions & TV Mounts > AmTRAN Video JVC 42 Inch Flat Panel Televisions

Recall: AmTRAN Video JVC 42 Inch Flat Panel Televisions

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On 2014-09-04, the Consumer Product Safety Commission (CPSC) published a recall regarding AmTRAN Video JVC 42 Inch Flat Panel Televisions due to a potential Injury hazard. This product sold new beginning in February 2014 for about $370 to $470.

About 30,000 units are involved in this AmTRAN Video Corporation television recall. Learn more and find out what to do if you own this product below.

This was the 5th recall of products in the Televisions & TV Mounts category in 2014. Since 2005, there have been approximately 10 similar recalls, involving about 1 million product units.

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AmTRAN Video JVC 42 Inch Flat Panel Televisions
Image of Recalled JVC Emerald series television, model EM42FTR (front) 111726
Image of Recalled JVC Emerald series television, model EM42FTR (back) 424343
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: jvc-tv.com
Phone: (855) 328-6650

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The neck of the stand can crack and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.

How can I tell if I own this product?

This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T". The flat panel televisions are black with "JVC" printed in the lower center of the television front. Model and serial numbers are located on the bottom left on the back of the television.

These items were sold new+ at BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.

AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.

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Incidents & Injuries Reported as of Recall Date

JVC has received 16 reports of cracked television stand necks. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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