What is the problem?
The memory chip in the control panel could lose programmed values in the event of a power outage exceeding four hours. If this occurs, the panel could fail to communicate with a central monitoring station and not sound an audible notification in the event of a fire or home intrusion.
How can I tell if I own this product?
The recall involves Apex-Brand Destiny 6100 and 6100AN home security system control panels with XICOR-brand memory chips. Only units with a date code between K015 and K057 are subject to the recall. The date code appears on the product packaging. The date code includes a letter to designate the year (K=2007) followed by three numbers that indicate the day. For example, a product manufactured on the 5th day of January 2007 would have the date code K005 .
These items were sold new+ at Security distributors nationwide from January 2007 through March 2007 for between $280 and $325. Distributors sell the control panels to alarm dealers who directly install them.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Honeywell International is contacting customers directly and is providing a replacement control panel.
For additional information, contact Honeywell International at (800)573-0154 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firms Web site at www.security.honeywell.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.