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Recalled Product

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Recall: Apple AC Adapter Kits and Plug Adapters

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On 2016-02-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Apple AC Adapter Kits and Plug Adapters due to a potential Electrocution hazard. This product sold new beginning in January 2003 for about $30.

About 800,000 units are involved in this Apple Computer plug adapter recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Power Supplies & Adapters category in 2016. Since 2005, there have been approximately 10 similar recalls, involving about 7 million product units.

Check My Plug Adapter  |   See Other Recalled Power Supplies & Adapters

Apple AC Adapter Kits and Plug Adapters
Image of Recalled Australia/New Zealand/Argentina 067963
Image of Recalled Apple World Travel Adapter Kit 365315
Image of Recalled Brazil 974973
Image of Recalled Continental Europe 186481
Image of Recalled Korea 097069
Image of Recalled Location of letters or numbers 196637
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: apple.com
Phone: 800-275-2273

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.

How can I tell if I own this product?

This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics:

  • Australia/New Zealand/Argentina - flat angled blades
  • Brazil - round thin pins
  • Continental Europe - round thin pins, slightly slanted inward
  • Korea - round thick pins
Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).

This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57054r-eng.php

These items were sold new+ at Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.

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Incidents & Injuries Reported as of Recall Date

Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Plug Adapter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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