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Home > Recalled Products > Home & Garden > Kitchen & Dining > Water/Drink Coolers & Dispensers > AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water Chiller-based Water Dispensers

Recall: AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water Chiller-based Water Dispensers


On 2013-09-17, the Consumer Product Safety Commission (CPSC) published a recall regarding AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water Chiller-based Water Dispensers due to a potential fire hazard. This product sold new beginning in January 2005 for about $500 to $1500.

About 50,000 units are involved in this Waterlogic water dispenser recall. Instance(s) of fires have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Water/Drink Coolers & Dispensers category in 2013. Since 2005, there have been approximately 10 similar recalls, involving about 200,000 product units.

Check My Water Dispenser  |   See Other Recalled Water/Drink Coolers & Dispensers

AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water Chiller-based Water Dispensers
Image of Recalled Chiller RF - Innowave 927289
Image of Recalled Chiller Innowave Black 104935
Image of Recalled Chiller Mini - Innowave 361380
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (855) 905-2002

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

Instance(s) of fires have been reported.

How can I tell if I own this product?

Chiller-based water filtration systems provide hot and cold water dispensers for home and workplace. The units come in three sizes, 18, 40 and 48 inches high, and in white, black or stainless steel.  One of the following brand names is printed on the front of the unit: AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water. Recalled products have serial numbers printed on a label on the back of the machines.

Serial numbers for AquaMark, Culligan, Innowave and Waterlogic units start with the following four numbers and one letter:

2105A through 2105L 3607A through 3607L  
2106A through 2106L  3608A through 3608L
2107A through 2107L   6105A through 6105L
2108A through 2108L 6106A through 6106L
2205A through 2205L 6107A through 6107L  
2206A through 2206L  6108A through 6108L
2207A through 2207L   6505A through 6505L
2208A through 2208L 6506A through 6506L
2305A through 2305L 6507A through 6507L  
2306A through 2306L  6508A through 6508L
2307A through 2307L   6605A through 6605L
2308A through 2308L 6606A through 6606L
2405A through 2405L 6607A through 6607L  
2406A through 2406L 6608A through 6608L
2407A through 2407L   6905A through 6905L
2408A through 2408L 6906A through 6906L
2505A through 2505L 6907A through 6907L  
2506A through 2506L 6908A through 6908L
2507A through 2507L   7105A through 7105L
2508A through 2508L 7106A through 7106L
2605A through 2605L 7107A through 7107L
2606A through 2606L 7108A through 7108L
2607A through 2607L   7205A through 7205L
2608A through 2608L 7206A through 7206L
2705A through 2705L 7207A through 7207L
2706A through 2706L 7208A through 7208L
2707A through 2707L   7505A through 7505L
2708A through 2708L 7506A through 7506L
3105A through 3105L 7507A through 7507L
3106A through 3106L 7508A through 7508L
3107A through 3107L   7605A through 7605L
3108A through 3108L 7606A through 7606L
3505A through 3505L 7607A through 7607L
3506A through 3506L 7608A through 7608L
3507A through 3507L   7905A through 7905L
3508A through 3508L 7906A through 7906L
3605A through 3605L 7907A through 7907L
3606A through 3606L 7908A through 7908L

Serial numbers for Coolersmart units start with the following six digit alpha-numeric codes:

Y1G07C through Y1G07L
Y1G08A through Y1G08C
Y1W07C through Y1W07L
Y1W08C through Y1W08E
Y3G07E through Y3G07I
Y3G08D through Y3G08C
Y3W07E through Y3W07I

 The following serial numbers for Xstream Water units are affected:

XFT050603009 XFT060801008 XFT071019073
XFT050603014 XFT060801036 XFT071019102
XFT050603031 XFT060801070 XFT071101010
XFT050603061 XFT060801074 XFT071101041
XFT050606075 XFT060801095 XFT071101055
XFT050607023 XFT060801099 XFT071101068
XFT050607051 XFT060802009 XFT071101172
XFT050607080 XFT060802012 XFT071101178
XFT050607090 XFT060802014 XFT071221038
XFT050613002 XFT060802052 XFT071221072
XFT050801017 XFT060802083 XFT071221073
XFT050802007 XFT060803005 XFT071221168
XFT050802108 XFT060803037 XFT071221230
XFT050802116 XFT061224095 XFT071221238
XFT050803021 XFT070123051 XFT071221244
XFT050803032 XFT070123055 XFT080130090
XFT050803050 XFT070123154 XFT080130139
XFT050803051 XFT070124023 XFT080310002
XFT050824036 XFT070124033 XFT080310032
XFT050824053 XFT070124040 XFT080310080
XFT050825017 XFT070125045 XFT080310099
XFT050916018 XFT070125108 XFT080515006
XFT050919001 XFT070125203 XFT080515013
XFT050919012 XFT070125204 XFT080515170
XFT050919015 XFT070126011 XFT080707008
XFT050919021 XFT070206004 XFT080707011
XFT050919082 XFT070206062 XFT080707018
XFT050919085 XFT070406004 XFT080707039
XFT060109009 XFT070406019 XFT080707065
XFT060112074 XFT070406027 XFT080707078
XFT060112100 XFT070406028 XFT080707181
XFT060113004 XFT070406036 XFT080707182
XFT060120007 XFT070406042 XFT080707185
XFT060120015 XFT070406056 XFT080707231
XFT060120108 XFT070406101 XFT080818049
XFT060123044 XFT070406216 XFT080818076
XFT060123065 XFT070406265 XFT080818160
XFT060123081 XFT070621068 XFT080818168
XFT060124022 XFT070621124 XFT080823015
XFT060216017 XFT070621128 XFT080823075
XFT060220029 XFT070621137 XFT080823091
XFT060424028 XFT070621154 XFT080823134
XFT060424041 XFT070621157 XFT080823156
XFT060424079 XFT070621178 XFT080823172
XFT060424085 XFT070622016 XFT080823205
XFT060508007 XFT070622032 XFT080823233
XFT060508017 XFT070622036 XMT050804008
XFT060508026 XFT070622051 XMT050804038
XFT060508028 XFT070622063 XMT050921020
XFT060508135 XFT070625034 XMT050921034
XFT060508136 XFT070625055 XMT060113002
XFT060508154 XFT070625060 XMT060113009
XFT060511112 XFT070625102 XMT060516004
XFT060515012 XFT070625104 XMT060711003
XFT060515029 XFT070808020 XMT060711019
XFT060515035 XFT070808051 XMT060711031
XFT060516061 XFT070808052 XMT060801007
XFT060517022 XFT070808056 XMT060801020
XFT060517059 XFT070813058 XMT070124015
XFT060518031 XFT070813074 XMT070411005
XFT060518037 XFT070813093 XMT070810008
XFT060703029 XFT070827003 XMT071103002
XFT060703030 XFT070827007 XMT071103003
XFT060703070 XFT070827017 XMT071103012
XFT060703101 XFT070827019 XMT071103021
XFT060703102 XFT070827022 XMT071103032
XFT060703111 XFT070827023 XMT080310042
XFT060705011 XFT070827073 XMT080515060
XFT060705112 XFT070827077 XMT080707018
XFT060705124 XFT070827084 XMT080707048
XFT060714114 XFT070827098 XMT080707050
XFT060719050 XFT071019029 XMT080707057
XFT060720078 XFT071019058 XMT080817050
XFT060720091 XFT071019065 XMT080817084


Information on where these items sold new+: Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500.  The units are sold to dealers and leased to consumers.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.

Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at and click on the "Maintenance and Service" link to find the "Voluntary Recall" link for more information.


Incidents & Injuries Reported as of Recall Date

Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Water Dispenser?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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