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Recalled Product

Item detail and remedy information

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CPSC: Arc'teryx Procline Boots

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On 2017-08-24, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Arc'teryx Procline Boots due to a potential fall hazard. This product sold new beginning in April 2016 for about $750 to $1000.

About 4,000 units are involved in this Arc'teryx Equipment boots recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Skiing/Snowboarding category in 2017. Since 2005, there have been approximately 20 similar recalls, involving about 300,000 product units.

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Arc'teryx Procline Boots
Image of Recalled Procline Support Ski Mountaineering Boot Women's, Product Image 869724
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: Arcteryx.com
Phone: 866-458-2473

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair.

Arc'teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, email productrecall@arcteryx.com or online at Arcteryx.com and click on the recall banner located at the top of the page for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Boots?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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