CPSC: Battery Packs Used in Fujitsu Notebook Computers and Workstations
On 2018-02-08, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Battery Packs Used in Fujitsu Notebook Computers and Workstations due to a potential Fire and Burn hazard. This product sold new beginning in July 2012 for about $170 to $2900.
About 6,000 units are involved in this Fujitsu America notebook computer recall. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Computers & Laptop Batteries category in 2018.
Since 2005, there have been approximately 50 similar recalls,
involving about 8 million product units.
Company Contact Information:
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What is the problem?
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
How can I tell if I own this product?
This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are:
|Recalled Battery Pack Part and Serial Numbers|
|Product Number (P/N)||Serial Numbers|
|The first 7 characters||The last 7 characters|
|Z130120||000038Z - 004207Z|
|Z130131 - Z130205||All|
|Z130131||000089Z - 000662Z|
|Z130304||000045Z - 000563Z|
|001210Z - 001963Z|
|002302Z - 002847Z|
|Z130306||000017Z - 000524Z|
|CP629458-03||Z130301 - Z130407||All|
Information on where these items sold new+: Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.
Incidents & Injuries Reported as of Recall Date
Fujitsu has received one report of a battery fire in Canada.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.