Recall: Beats Pill XL speaker
On 2015-06-03, the Consumer Product Safety Commission (CPSC) published a recall regarding Beats Pill XL speaker due to a potential fire hazard. This product sold new beginning in January 2014 for about $300.
About 200,000 units are involved in this Beats Electronics speaker recall. Instance(s) of injuries, property damage have been reported. Learn more and find out what to do if you own this product below.
This is the 1st recall of products in the Public Announcement Systems category in 2015.
Company Contact Information:
Phone: (800) 275-2273
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What is the problem?
The battery can overheat, posing a fire hazard.
Instance(s) of injuries, property damage have been reported.
How can I tell if I own this product?
This recall involves all Beats Pill XL portable, wireless speakers. The recalled products are plastic, capsule-shaped speakers about 4 inches tall by 13 inches wide by 4 inches deep with a plastic mesh grille on the front and a built-in carrying handle to the rear. The small "b" Beats logo is on the grille and "beatspillXL" is on the handle. The speakers come in five colors black, white, pink, metallic sky and titanium.
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53639r-eng.php
These items were sold new+ at Apple Retail Stores and major retail stores nationwide and online at Apple.com and Beatsbydre.com from January 2014 through June 2015 for about $300.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Apple.
Apple Inc. online at www.apple.com or www.beatsbydre.com or www.apple.com/support/beats-pillxl-recall or contact Apple Support toll-free at (800) 275-2273 anytime for more information.
Incidents & Injuries Reported as of Recall Date
Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's desk.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Speaker?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.