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Home > Recalled Products > Home & Garden > Window > Blinds, Shades & Cords > Blinds To Go Custom-made Window Shades

Recall: Blinds To Go Custom-made Window Shades

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On 2015-03-31, the Consumer Product Safety Commission (CPSC) published a recall regarding Blinds To Go Custom-made Window Shades due to a potential strangulation hazard. This product sold new beginning in January 2009 for about $60 to $770.

About 200,000 units are involved in this Blinds To Go of Lakewood window shades recall. Learn more and find out what to do if you own this product below.

This is the 1st recall of products in the Blinds, Shades & Cords category in 2015. Since 2005, there have been approximately 50 similar recalls, involving about 29 million product units.

Check My Window Shades  |   See Other Recalled Blinds, Shades & Cords

Blinds To Go Custom-made Window Shades
Image of Recalled Roller Shade window coverings 413488
Image of Recalled Smartlift Pleated window coverings 114595
Image of Recalled Smartlift Cellular window coverings 659445
Image of Recalled Panel Track window coverings 891082
Image of Recalled Serenity window coverings 297128
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: blindstogo.com
Phone: (800) 254-6377

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The shade's chain or cord loop can slip out of the hold-down device, posing a strangulation hazard for small children.

How can I tell if I own this product?

The recalled custom-made shades have a hold-down device for the cord that is a clear, P-shaped plastic hook. The cord or chain loop of the window shades clips into the device. The hook is screwed to the side of the wall or window during installation. It was shipped with the Blinds To Go custom-made roller shades with Sidewinders; Smartlift pleated and cellular shades; Panel Tracks shades and Serenity shades.

These items were sold new+ at Blinds To Go showrooms and online at www.blindstogo.com from January 2009 to November 2014 for between $60 and $770.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers can contact the company to order a free retrofit kit that includes a new hold down device and instructions on how to replace the recalled part. Customers also can bring the window shades to a local showroom to have the new device fitted on the shades.

Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.

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Incidents & Injuries Reported as of Recall Date

None.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Window Shades?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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