Recall: Bosch Fire Alarm Control Panel
On 2012-02-15, the Consumer Product Safety Commission (CPSC) published a recall regarding Bosch Fire Alarm Control Panel due to a potential fire alarm failure hazard. This product sold new beginning in May 2009 for about $1200.
About 300 units are involved in this Bosch Security Systems fire alarm control panel recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Building Security & Fire Systems category in 2012.
Since 2005, there have been approximately 10 similar recalls,
involving about 400,000 product units.
Company Contact Information:
Phone: (800) 289-0096
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What is the problem?
On all systems, when the alarm verification feature of the system is turned on, the control panel can fail to sound an alarm if a fire occurs. In addition, on systems with 50 or more reporting stations, a delay in sounding an alarm and reporting a fire may occur if the loop for the alarm system is broken.
How can I tell if I own this product?
The Bosch-branded fire alarm panel is locking red wall box with dimensions 22.7" high by 14.5" wide by 4.3" deep. The status, date and time can be seen through a glass screen on the panel door. The word BOSCH is printed on the right corner of the panel and the model number FPA-1000-UL is printed on the bottom left below the glass screen. The alarm panels featured software versions 1.10, 1.11 and 1.12, which can be determined by installers. They were designed to be used in small to medium-sized facilities in both public and residential buildings.
These items were sold new+ at Authorized distributors and installers nationwide from May 2009 through October 2011 for about $1,200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
All distributors and installers are being sent two technical bulletins. One provides instructions for how to implement a software change that will correct the verification feature. The second contains instructions for how to handle warnings from affected systems with 50 or more stations. Those who have not received the bulletins should contact Bosch.
For more information, contact Bosch Security Systems at (800)289-0096 between 8:00 a.m. and 8:00 p.m. ET or visit service/customer care on the firm's website at http://www.boschsecurity.us/en-us/ for instructions on how to download software to update the control panels or otherwise address the problems.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Fire Alarm Control Panel?
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.