What is the problem?
The use of a silver-colored gas pipe adapter included in the service kit can lead to gas leakage, posing a fire or explosion hazard to consumers.
How can I tell if I own this product?
The recalled product is a service kit that was distributed for free to some contractors and distributors that contained a silver-colored adapter. The kit, which has the number 8718600187 on the side of the box, was used as part of a program to evaluate the effects of heating water quality on components of Buderus gas-fired condensing gas boilers with model numbers GB142/24, GB142/30, GB142/45, and GB142/60. The model number is located on a label on the bottom left side of the boiler.
These items were sold new+ at Distributed to plumbing and heating contractors and equipment distributors nationwide from February 2010 through May 2010 for free.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers with boilers listed above that were serviced after February 1, 2010, should immediately contact the service provider to determine if the kit was installed in their boilers. If it was, consumers should arrange with the service provider for an immediate free inspection and repair. Contractors and distributors who received kits from Bosch are directly contacting consumers who have boilers with the recalled kits installed.
For more information, call Bosch Thermotechnology at (800)283-3787 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.buderus.net
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.buderus.net
Company Phone: (800)283-3787
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.