Recall: Bugaboo Cameleon and Bugaboo Donkey Model Strollers
On 2013-01-15, the Consumer Product Safety Commission (CPSC) published a recall regarding Bugaboo Cameleon and Bugaboo Donkey Model Strollers due to a potential fall and choking hazard. This product sold new beginning in September 2009 for about $980 to $1600.
About 50,000 units are involved in this Bugaboo stroller recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Strollers category in 2013.
Since 2005, there have been approximately 60 similar recalls,
involving about 13 million product units.
Company Contact Information:
Phone: (800) 460-2922
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What is the problem?
A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.
How can I tell if I own this product?
This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat.
Note: Per the CPSC, this product was also recalled in Canada. When it becomes available, Health Canada's announcement can be found here: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/16705r-eng.php
Serial Number 04011090900001 to 04031101009999
Serial Number 08011090900001 to 08021100800386
Serial Number 140100093600531 to 140103123350418
Serial Number 170101105300001 to 170104130900500
These items were sold new+ at Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.
Bugaboo International; at (800)460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at firstname.lastname@example.org
Incidents & Injuries Reported as of Recall Date
Bugaboo has received 58 reports of carry handles detaching. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Stroller?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.