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Recalled Product

Item detail and remedy information

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Recall: Bugaboo Cameleon3 Strollers

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On 2013-03-27, the Consumer Product Safety Commission (CPSC) published a recall regarding Bugaboo Cameleon3 Strollers due to a potential fall hazard. This product sold new beginning in September 2012 for about $889 to $1600.

About 9,000 units are involved in this Bugaboo stroller recall. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Strollers category in 2013. Since 2005, there have been approximately 40 similar recalls, involving about 7 million product units.

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Bugaboo Cameleon3 Strollers
Image of Recalled Bugaboo Cameleon3 stroller 214659
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.bugaboo.com
Phone: (800) 460-2922

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What is the problem?

The stroller's carrying handle can break and detach posing a fall hazard.

How can I tell if I own this product?

This recall involves the Bugaboo Cameleon3 strollers. The stroller has an aluminum and plastic frame with rubberized wheels, a removable seat and bassinet, a removable "U"-shaped carry handle, an under-the-seat storage bag and a sun canopy. The bassinet, seat and sun canopy come in a variety of colors. The removable carry handle is used to transport the bassinet or seat separately from the chassis. The words "Bugaboo" and "Cameleon3" appear on a fabric tag on the side of the sun canopy. Strollers included in the recall have serial numbers from 19010 11153 00001 to 19010 51248 00215. Serial numbers are printed on a horizontal bar of the stroller's chassis beneath the seat.

This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/26391r-eng.php

These items were sold new+ at Buy Buy Baby, Toys R Us and other baby product stores nationwide, Neiman Marcus, Nordstrom, online at Bugaboo.com and other online retailers from September 2012 to March 2013 for between $889 and $1,600.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately remove the carry handle from the stroller's bassinet or seat and contact Bugaboo for a free replacement handle. While awaiting the replacement handle, consumers can continue to use the seat or bassinet when attached to the chassis but should not attempt to use the seat or bassinet separate from the chassis.

Bugaboo Americas, at (800)460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, at e-mail serviceus@bugaboo.com or online at www.bugaboo.com, and click on "Important Safety Announcements" at the bottom left of the page for more information.

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Incidents & Injuries Reported as of Recall Date

Bugaboo has received 16 reports of carry handles breaking. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.