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Recalled Product

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Recall: CE Tech 1,000 Ft. Riser Cable

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On 2013-04-09, the Consumer Product Safety Commission (CPSC) published a recall regarding CE Tech 1,000 Ft. Riser Cable due to a potential fire hazard. This product sold new beginning in January 2013 for about $100.

About 10,000 units are involved in this The Home Depot data cable recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Network, Internet & Related category in 2013.

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CE Tech 1,000 Ft. Riser Cable
Image of Recalled CE Tech 1000 ft. Riser Cable 778205
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.homedepot.com
Phone: (800) 394-7519

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What is the problem?

The riser cable does not meet fire resistance standards for riser cable, posing a fire hazard.

How can I tell if I own this product?

This recall involves 1,000 ft. CE Tech riser cable sold in boxes of 1,000 ft. lengths. It is intended to run between floors of a building as data cable. This type of cable must self-extinguish in a fire. The cable is gray and marked (UL) E316395. The cable's box is blue and black and is marked CE Tech 1,000 ft. riser cable, Cat 6 23-4. 

These items were sold new+ at Home Depot stores nationwide from January 2013 through February 2013 for about $100.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should remove the recalled cable and return it to Home Depot for a full refund. 

Home Depot at (800)394-7519 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.homedepot.com and click on Product Recalls for more information.

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Incidents & Injuries Reported as of Recall Date

None reported

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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