What is the problem?
When the CO detectors reach the end of their useful life, they should send a signal to make a sound in the home alarm panel alerting consumers it is time to replace them and a signal to ADT's alarm monitoring center. Some of the detectors were not wired properly to the ADT alarm system, resulting in the sound not going off in the home alarm panel and no signal to the ADT alarm monitoring center at the end of its useful life. Not replacing a CO detector at the end its useful life poses a CO poisoning hazard to consumers.
How can I tell if I own this product?
This recall involves hard-wired carbon monoxide detectors with model CO 1224T installed by ADT. The model number is behind the front cover.
These items were sold new+ at Installed by ADT between October 2008 and December 2010 as part of home security systems.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact ADT immediately for a free inspection of the recalled detectors and, if necessary, a free repair. Consumers should not attempt to disable the recalled detectors. ADT has contacted all customers.
For additional information, contact ADT toll-free at (800)238-2727 between 8 a.m. and 10 p.m. ET Monday through Friday or visit the company's website at www.us.adt.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.us.adt.com
Company Phone: (800) 238-2727
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.