Revised Recall: Canon EOS Rebel T4i Digital SLR Cameras
On 2012-09-24, the Consumer Product Safety Commission (CPSC) published a revised recall regarding Canon EOS Rebel T4i Digital SLR Cameras due to a potential skin irritation hazard. This product sold new beginning in June 2012 for about $850 to $1200. It was originally recalled on 2012-08-14.
Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Cameras category in 2012.
Company Contact Information:
Phone: (855) 902-3277
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What is the problem?
A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
How can I tell if I own this product?
This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.
UPDATE 09/24/2012: The serial number description has been revised.
These items were sold new+ at B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.
For additional information, contact the firm toll-free at (855)902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com
Incidents & Injuries Reported as of Recall Date
Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Camera?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.