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Home > Recalled Products > Industrial, Business & Scientific, n.e.c. > Grocery & Foodservice > Dishes > Carlisle Food Service Beverage Cups and Mugs

Recall: Carlisle Food Service Beverage Cups and Mugs


On 2012-02-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Carlisle Food Service Beverage Cups and Mugs due to a potential burn hazard. This product sold new beginning in January 2011 for about $4 to $10.

About 100,000 units are involved in this Carlisle FoodService Products cup recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Dishes category in 2012.

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Carlisle Food Service Beverage Cups and Mugs
Image of Recalled Sierrus mug, 7.8 oz, nodel #33056 534114
Image of Recalled Cappuccino mug, 16 oz, Model #4816 609365
Image of Recalled Durus Challenge cup, 7.8 oz, model #43056 129996
Image of Recalled Dallas Ware Stacking Cup, 7 oz, Model #43546 989926
Image of Recalled Dayton Stacking Cup, 7 oz, Model #43870 952208
Image of Recalled Kingline Ovide Cup, 7 oz, Model #KL300 351763
Image of Recalled Kingline Stacking Cup, 7 oz, Model #KL111 294378
Image of Recalled Melamine Stackable Mug, 8 oz, Model #4510 571571
Image of Recalled Cappuccino Mug, 16 oz, Model #4816 269062
Image of Recalled Sierrus mug, bottom view 758889
Image of Recalled Durus Challenge cup, bottom view 619662
Image of Recalled Dallas Ware stacking cup, bottom view 227450
Image of Recalled Dayton stacking cup, bottom view 926735
Image of Recalled Kingline Ovide cup, bottom view 760312
Image of Recalled Kingline stacking cup, bottom view 585540
Image of Recalled Melamine stackable mug, bottom view 167360
Image of Recalled Cappuccino mug, bottom view 617593
Image of Recalled Cappuccino mug, bottom view 111536
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (800) 217-8859

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.

How can I tell if I own this product?

The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are:

NameSizeModel Number
Sierrus Mug7.8 ozModel # 33056
Durus Challenge Cup7.8 ozModel # 43056
Dallas Ware Stacking Cup7 ozModel # 43546
Dayton Stacking Cup7 ozModel # 43870
Kingline Ovide Cup7 ozModel # KL300
Kingline Stacking Cup7 ozModel # KL111
Melamine Stackable Mug8 ozModel # 4510
Cappuccino Mug12 ozModel # 4812
Cappuccino Mug16 ozModel # 4816

These items were sold new+ at Nationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.

For additional information, contact Carlisle FoodService Products at (800)217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at


Incidents & Injuries Reported as of Recall Date

Carlisle has received three reports of cups and mugs breaking. No injuries were reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Cup?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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