Recall: Carlisle Food Service Beverage Cups and Mugs
On 2012-02-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Carlisle Food Service Beverage Cups and Mugs due to a potential burn hazard. This product sold new beginning in January 2011 for about $4 to $10.
About 100,000 units are involved in this Carlisle FoodService Products cup recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Dishes category in 2012.
Company Contact Information:
Phone: (800) 217-8859
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What is the problem?
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
How can I tell if I own this product?
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are:
|Sierrus Mug||7.8 oz||Model # 33056|
|Durus Challenge Cup||7.8 oz||Model # 43056|
|Dallas Ware Stacking Cup||7 oz||Model # 43546|
|Dayton Stacking Cup||7 oz||Model # 43870|
|Kingline Ovide Cup||7 oz||Model # KL300|
|Kingline Stacking Cup||7 oz||Model # KL111|
|Melamine Stackable Mug||8 oz||Model # 4510|
|Cappuccino Mug||12 oz||Model # 4812|
|Cappuccino Mug||16 oz||Model # 4816|
These items were sold new+ at Nationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
For additional information, contact Carlisle FoodService Products at (800)217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at www.carlislefsp.com/productsafety
Incidents & Injuries Reported as of Recall Date
Carlisle has received three reports of cups and mugs breaking. No injuries were reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Cup?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.