Recall: Carrier Expands Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)
On 2017-02-23, the Consumer Product Safety Commission (CPSC) published a recall regarding Carrier Expands Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) due to a potential fire hazard. This product sold new beginning in January 2002 for about $425 to $675.
About 90,000 units are involved in this Carrier packaged terminal air conditioners recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Room Heaters & Air Conditioners category in 2017.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
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What is the problem?
The power cord plug can overheat, posing a fire hazard to consumers.
How can I tell if I own this product?
This expanded recall involves Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) sold under the Bryant, Carrier and Fast brand names. Recalled units include those with original power cords and those that received a replacement power cord as part of the 2007 recall.
The recalled units have capacities of 7,000; 9,000; 12,000 and 15,000 BTUs and plug into 208/230 volt, 20 amp outlets. The following brands and models are being recalled:
Model and serial numbers are located on the ratings/data plate on the right front of the unit, underneath the removable front panel. A complete list of the serial numbers involved in this recall is available by calling Carrier or at www.carrier.com.
These items were sold new+ at HVAC dealers and factory-direct sales nationwide from January 2002 through December 2009 for between $425 and $675.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using and unplug the recalled units and contact Carrier to receive a free replacement cord.
Carrier at 800-761-8492 from 8 a.m. to 6 p.m. ET Monday through Friday or online at http://www.carrier.com and click on Important Product Safety Recall for more information.
Incidents & Injuries Reported as of Recall Date
Carrier has received 14 additional reports of overheating. No injuries have been reported in the additional incidents.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Packaged Terminal Air Conditioners?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.