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Recalled Product

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Recall: Casablanca Ceiling Fans

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On 2015-12-17, the Consumer Product Safety Commission (CPSC) published a recall regarding Casablanca Ceiling Fans due to a potential injury hazard. This product sold new beginning in January 2013 for about $350 to $620.

About 30,000 units are involved in this Casablanca Fan Company ceiling fan recall. Learn more and find out what to do if you own this product below.

This is the 2nd recall of products in the Fans category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 11 million product units.

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Casablanca Ceiling Fans
Image of Recalled Casablanca ceiling fan model and date code location 504046
Image of Recalled Casablanca fan model number and factory code label 490408
Image of Recalled Casablanca ceiling fan date code 319109
Image of Recalled Casablanca green inspection dot 888371
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: casablancafanco.com
Phone: 855-800-3789

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What is the problem?

The fan motor and attached blades can separate from the adapter when operating in reverse updraft mode, causing the fan motor and blades to fall, posing an injury hazard.

How can I tell if I own this product?

This recall involves 43 models of Casablanca ceiling fans manufactured in 2013 and 2014. Casablanca fan styles including: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman and Zudio. Affected models have a gold label on top of the motor housing that includes "Casablanca" and a model number. Some Casablanca models also have the Casablanca logo on the switch housing or on the end of the pull chain. The production date code is a four digit code on top of the motor housing near the center down rod. Fans with a Cat. No. "A01", the last two digits of the four digit date code ending in "13" or "14" and no green dot on top of the motor housing are included in the recall. Casablanca ceiling fan model numbers and production dates included in this recall are:

Model Numbers Production Date = last two digits of production code Factory Code Green Dot on Motor Housing
59018, 59019, 59020, 59021, 59022, 59023, 59057, 59059, 59060, 59061, 59062, 59064, 59065, 59068, 59069, 59070, 59076, 59077, 59078, 59081 59082, 59083, 59090, 59091, 59092, 59093, 59094, 59105, 59106, 59107, 59109, 59110, 59111, 59113, 59114, 59119, 59121, 59123, 59124, 59164, 59165, 59527, 59528 Production codes xx13 and xx14 A01 No
For all Isotope model ceiling fans (model numbers: 59018, 59019, 59020, 59021, 59022, 59023), the canopy ring next to the ceiling must be twisted and lowered to see the product information labels and the presence of a green dot.

These items were sold new+ at Lighting store showrooms nationwide and major home improvement online retailers from January 2013 through December 2014 for between $350 and $620.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled ceiling fans and contact Casablanca for a free in-home inspection and repair.

Casablanca toll-free at 855-800-3789 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.casablancafanco.com and click on the "Safety & Recall" tab at the bottom of the page for more information.

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Incidents & Injuries Reported as of Recall Date

Casablanca has received eight reports of the fan motor and blades falling, including one report of minor injury and one report of minor property damage.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Ceiling Fan?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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