Recall: Chalk Note Mugs
On 2017-05-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Chalk Note Mugs due to a potential Burn hazard. This product sold new beginning in March 2016 for about $8.
Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Dishes category in 2017.
Company Contact Information:
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What is the problem?
The mugs can crack when filled with hot liquid, posing a burn hazard to users.
How can I tell if I own this product?
This recall involves the Pier 1 Imports Chalk Note Mugs that can be written on with chalk. The stoneware mugs were sold in black and measure 5.25 inches tall by 5 inches in diameter. "Stoneware" and "Pier 1 Imports" are printed on the bottom of the mug.
These items were sold new+ at Pier 1 Imports stores nationwide and online at Pier1.com from March 2016 through April 2017 for about $8.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled mugs and contact Pier 1 Imports for a full refund or merchandise credit.
Pier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received reports of eight mugs cracking when filled with a hot liquid. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Mugs?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.