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Recalled Product

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Recall: Children's bicycles with Samox cranksets

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On 2017-11-07, the Consumer Product Safety Commission (CPSC) published a recall regarding Children's bicycles with Samox cranksets due to a potential fall hazard. This product sold new beginning in May 2016 for about $400 to $1700.

About 1,000 units are involved in this Norco children's bicycles recall. Learn more and find out what to do if you own this product below.

This was the 4th recall of products in the Bikes / Bicycles & Scooters category in 2017. Since 2005, there have been approximately 10 similar recalls, involving about 800,000 product units.

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Children's bicycles with Samox cranksets
Image of Recalled Charger 4.1/2.1 930942
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: norco.com
Phone: 800-663-8916

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What is the problem?

The cranks can bend or break during use, posing a fall hazard.

How can I tell if I own this product?

This recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.

These items were sold new+ at Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's website at www.norco.com and click on "Safety Notices/Recalls" for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

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Incidents & Injuries Reported as of Recall Date

The firm has received four reports of the cranks bending or breaking. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Children's Bicycles?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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