Recall: Children's toilet step stools
On 2017-12-19, the Consumer Product Safety Commission (CPSC) published a recall regarding Children's toilet step stools due to a potential injury and fall hazard. This product sold new beginning in September 2017 for about $50.
About 2,000 units are involved in this Squatty Potty children's toilet step stools recall. Learn more and find out what to do if you own this product below.
This was the 10th recall of products in the Other Children's Furnishings category in 2017.
Since 2005, there have been approximately 40 similar recalls,
involving about 28 million product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The top removable step (hat) on the recalled children's toilet step stools can detach while a child is standing on it, posing injury and fall hazards.
How can I tell if I own this product?
This recall involves the SquattyPottymus children's toilet step stools used to assist a child in reaching a toilet seat. The plastic step stools measure about 15.8 by 16.8 by 10 inches and were sold individually or as a part of a set, which included a toilet seat and decorative stickers. The step stool is designed to look like a gray hippopotamus with blue or purple eyes. It has a height-adjusting aqua blue hat top step and cut-outs that function as handles on each side.
These items were sold new+ Online at squattypotty.com and Amazon.com from September 2017 through November 2017 for about $50
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the children's toilet step stools until they remove the hat. Consumers should contact Squatty Potty for instructions on returning the hat portion of the stool, free of cost, for a $10 refund.
Squatty Potty toll-free at 855-628-1099 from 8 a.m. to 5 p.m. MT Monday through Friday, email at firstname.lastname@example.org or online at www.squattypotty.com and hover over the "More" tab and then click "Press" for more information.
Incidents & Injuries Reported as of Recall Date
Squatty Potty has received two reports of children falling from the toilet step stool, resulting in one child hitting her chin on the toilet and biting the inside of her mouth causing her to bleed. Another child fell and hit his head on a wall.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Children's Toilet Step Stools?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.