Recall: Chromag bicycle stems
On 2017-04-26, the Consumer Product Safety Commission (CPSC) published a recall regarding Chromag bicycle stems due to a potential fall and injury hazard. This product sold new beginning in November 2016 for about $120.
About 100 units are involved in this Riser Holdings bicycle stem recall. Learn more and find out what to do if you own this product below.
This was the 5th recall of products in the Bicycles, Bikes & Accessories category in 2017.
Since 2005, there have been approximately 210 similar recalls,
involving about 4 million product units.
Company Contact Information:
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What is the problem?
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email email@example.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Bicycle Stem?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.