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Recall: Classroom Select NeoRok Stools


On 2016-01-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Classroom Select NeoRok Stools due to a potential fall hazard. This product sold new beginning in May 2015 for about $105 to $115.

About 6,000 units are involved in this School Specialty stool recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Seating, Chairs & Tables category in 2016. Since 2005, there have been approximately 20 similar recalls, involving about 8 million product units.

Check My Stool  |   See Other Recalled Seating, Chairs & Tables

Classroom Select NeoRok Stools
Image of Recalled School Specialty NeoRok stool 303556
Image of 20-inch and 18-inch tall stools are being recalled 791134
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 877-204-3948

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What is the problem?

The stool can break during use, posing a fall hazard.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.

This product was also recalled in Canada. Health Canada's press release is available at

These items were sold new+ at Classroom Direct catalogs, School Specialty Furniture and Equipment catalogs, School Specialty Education Essentials catalogs, School Specialty Early Childhood catalogs, and on from May 2015 through November 2015 for between $105 and $115.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers directly.

School Specialty toll-free at 877-204-3948 from 8 a.m. to 5 p.m. CT Monday through Friday or online at and click on Product Recalls on the bottom right.


Incidents & Injuries Reported as of Recall Date

School Specialty has received a total of nine reports of stools breaking during use, including one report involving a concussion.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Stool?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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