Recall: CleggPromo Power Bank
On 2015-09-23, the Consumer Product Safety Commission (CPSC) published a recall regarding CleggPromo Power Bank due to a potential fire hazard. This product sold new beginning in January 2014.
About 2,000 units are involved in this Sinotec Technology power bank recall. Learn more and find out what to do if you own this product below.
This is the 3rd recall of products in the Power Supplies & Adapters category in 2015.
Since 2005, there have been approximately 20 similar recalls,
involving about 8 million product units.
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What is the problem?
The power bank can overheat, explode and catch fire.
How can I tell if I own this product?
This recall involves CleggPromo CPB-100 power banks, catalog item number 625401, which are used to provide emergency charging for portable electronic equipment. The recalled power banks are rectangular in shape with rounded corners and are about 3 1/2 inches long by 1 3/4 inches wide by 3/4 inches deep. The power banks are cream colored and have a silver panel on the top side with a white power button, four circles and the word "POWERBANK." The left end of the power bank has a standard USB port with the word "Out" above it and a power indicator LED light. The front side has a micro USB port with the word "In" below it. Input, output and capacity information are also on the front side.
Information on where these items sold new+: The recalled power banks were not sold at retail but were promotional items given as handouts at corporate events, meetings, trade shows and conventions from January 2014 to April 2015.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled power bank and contact CleggPromo to receive a free set of executive pens as a replacement product. CleggPromo will send consumers a prepaid shipping box and instructions on how to return the power bank free of charge.
CleggPromo at 800-842-2909 from 9:30 a.m. to 6 p.m. ET Monday through Friday, email email@example.com or online at www.cleggpromo.com and click on "1k Power Bank Recall Info" at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
There is one reported incident of the power bank overheating, exploding and catching fire, resulting in fire damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Power Bank?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.