CPSC: CloudCharge Qi Wireless Charging Pads
On 2018-07-27, the Consumer Product Safety Commission (CPSC) published a cpsc regarding CloudCharge Qi Wireless Charging Pads due to a potential Burn hazard. This product sold new beginning in February 2018.
About 20,000 units are involved in this Hirsch Gift wire recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Wire & Wire-Related category in 2018.
Company Contact Information:
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What is the problem?
The wireless phone chargers can overheat while in use, posing a burn hazard to consumers.
How can I tell if I own this product?
This recall involves the CloudCharge Qi Wireless Charging Pad. The charging pads were a promotional giveaway to employees and customers of various companies.The product name and model number T4706 are printed on the bottom of the product and select company promotional logos and artwork printed on the top. The recalled chargers are circular and have a white plastic bottom with the top having various promotional artwork. They measure about 4" in diameter and .5" tall. A white USB power cable is included along with a wireless receiver adapter. Each charging pad and accessories are packed in a white plastic box with a clear lid, measuring approximately 5" x 5" x 1.25". This recall involves only one production lot (Version 2) of the charging pad.
These items were sold new+ at Distributed as a promotional giveaway item to employees and customers of various companies from February 2018 to May 2018.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled chargers and contact Hirsch Gift for a free replacement.
Hirsch Gift toll-free at 877-220-4438, ext. 117, from 9 a.m. to 5 p.m. CT Monday through Friday, email at firstname.lastname@example.org or online at https://hg-promo.com/ and click on the recall link at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received seven reports of the phone chargers overheating. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.