Revised Recall: Coby 32-inch Flat Screen Televisions
On 2014-02-26, the Consumer Product Safety Commission (CPSC) published a revised recall regarding Coby 32-inch Flat Screen Televisions due to a potential fire and burn hazard. This product sold new beginning in August 2011 for about $170 to $260. It was originally recalled on 2013-12-12.
Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Televisions & TV Mounts category in 2014.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
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What is the problem?
An electronic component can fail, catch fire and ignite nearby items, posing fire and burn hazards.
How can I tell if I own this product?
This recall involves black Coby 32-inch flat screen televisions with model number TFTV3229 and serial numbers beginning with LG and that have M07 or M10 in the 9th, 10th and 11th position of the serial number. The model and serial numbers are printed on a label on the back of the televisions and Coby is printed on the front. Coby USA is out of business.
These items were sold new+ at ABC Warehouse, Fry’s Electronics, h.h. gregg, Nebraska Furniture Mart, P.C. Richard & Son, Sears/Kmart, Stanford Electronics, Toys R Us, online at BestBuy.com, bestbuy.dtdeals.com, dealtree.com and techliquidators.com, and online and by catalog at homeatfive.com, seventhavenue.com and wards.com, and other stores and sites nationwide, from August 2011 through November 2013 for between $170 and $260.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off and unplug the recalled televisions and contact the participating retailer where their television was purchased for instructions on the remedy available from that retailer, which could be a refund, store credit, gift card or replacement TV. Because the importer/distributor Coby USA is out of business, the retailers are providing the remedy. The remedy and terms vary among the retailers.
UPDATE 02/26/2014: One additional retailer was added to this recall press release.
The U.S. company is out of business so eleven retailers have stepped up to voluntarily recall the televisions, as follows:
ABC Warehouse: Toll-free at (855) 510-0070 or www.abcwarehouse.com for more information.
Best Buy: (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information.
Fry's Electronics: Toll-free at (877) 688-7678 or www.frys.com for more information.
h.h. gregg: Toll-free at (888) 723-7385 or www.hhgregg.com for more information.
Home at Five: (800) 991-4442 or www.homeatfive.com and click on Product Recalls for more information.
Montgomery Ward: (800) 991-4442 or www.wards.com and click on Product Recalls for more information.
Nebraska Furniture Mart: (800) 359-1200 or www.nfm.com for more information.
P.C. Richard & Son: Toll-free at (866) 312-4493 or www.pcrichard.com for more information.
Sears/Kmart: Toll-free at (888) 852-3571 or www.sears.com or www.kmart.com and click on Product Recalls at the bottom of the page for more information.
Seventh Avenue: (800) 991-4442 or www.seventhavenue.com and click on Product Recalls for more information.
Stanford Electronics: Toll-free at (855) 662-5344 or www.stanfordelectrics.com for more information.
Toys R Us: (800) 869-7787 or www.toysrusinc.com and click on Product Recalls at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
CPSC has received reports of six incidents involving the televisions overheating, smoking or catching fire. One incident involved a television catching on fire and scorching a wall. Another involved a fire that was limited to the television. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.