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Recalled Product

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Recall: Computer Battery Packs

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On 2017-02-07, the Consumer Product Safety Commission (CPSC) published a recall regarding Computer Battery Packs due to a potential Burn & Fire hazard. This product sold new beginning in February 2013 for about $170 to $1000.

About 700 units are involved in this Sony Electronics, Inc., of San Diego, Calif. computer battery packs recall. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Computers & Laptop Batteries category in 2017. Since 2005, there have been approximately 50 similar recalls, involving about 8 million product units.

Check My Computer Battery Packs  |   See Other Recalled Computers & Laptop Batteries

Computer Battery Packs
Image of Recalled The model number location on the battery pack 523590
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: http://www.sony.com/
Phone: 888-476-6988

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What is the problem?

The lithium-ion battery packs can overheat, posing burn and fire hazards.

How can I tell if I own this product?

This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are:

Sony VAIO Series laptop computer model numbers
SVE14A1 SVE14A2
SVE14A3 SVE1413
SVE1511 SVE1512
SVE1513 SVE1513APXS
SVE1513BCXS SVE1513JCXW
SVE1513KCXS SVE1513MCXB
SVE1513MCXW SVE1513MPXS
SVE1513RCXB SVE1513RCXS
SVE1513RCXW SVE1513TCXW
SVE15132CXW SVE15134CXP
SVE15134CXS SVE15134CXW
SVE15135CXW SVE151390X
SVE1712 SVE1713
SVE171390X VPCCA1
VPCCA2 VPCCA3
VPCCB1 VPCCB2
VPCCB3 VPCCB4
VPCEH1 VPCEH2
VPCEH3 VPCEJ1
VPCEJ2

Information on where these items sold new+: Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

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Incidents & Injuries Reported as of Recall Date

None reported

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Lithium-ion batteries for HP notebook computers and mobile workstations


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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