What is the problem?
The boilers can generate excessive levels of carbon monoxide (CO) in the flue gases, posing a risk of CO poisoning.
How can I tell if I own this product?
The recall involvesBermuda BSI and Cayman CWI Series gas-fired boilers designed for indoor installation. Model and serial numbers included in this recall are listed below and are located on the rating plate. The boilers have a two-tone, red and gray jacket enclosure with the controls and piping on the right side of the unit. The rating plate is a silver label located in the upper left hand corner of the right side panel.
These items were sold new+ at Plumbing and heating wholesale distributors to plumbers and contractors nationwide from October 2002 through October 2006 for between $800 and $2,100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers who have not already been contacted by their contractor should immediately contact their installer or Crown Boiler Co. to arrange for a free repair. Consumers are reminded to install a CO alarm outside all sleeping areas, or make sure their current CO alarms have working batteries.
For more information, contact Crown Boiler Co at (215)535-8900 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.crownboiler.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.crownboiler.com
Company Phone: (215) 535-8900
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.