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Home > Recalled Products > Home & Garden > Kitchen & Dining > Hot & Cold Gel Packs > Cryofreeze Ice/Hot and Arctic Zone Ice Gel Packs

Recall: Cryofreeze Ice/Hot and Arctic Zone Ice Gel Packs

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On 2012-06-07, the Consumer Product Safety Commission (CPSC) published a recall regarding Cryofreeze Ice/Hot and Arctic Zone Ice Gel Packs due to a potential illness hazard. This product sold new beginning in July 2007 for about $5 to $28.

About 900,000 units are involved in this California Innovations ice pack recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Hot & Cold Gel Packs category in 2012.

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Cryofreeze Ice/Hot and Arctic Zone Ice Gel Packs
Image of Recalled 3-cell ice/hot pack 883288
Image of Recalled ice pack 963744
Image of Recalled ice / hot packs 165591
Image of Recalled 3-cell ice/hot pack 791018
Image of Recalled 2-cell ice/hot pack 928650
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.californiainnovations.com
Phone: (800) 722-2545

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What is the problem?

If the packs become damaged, they can leak gel that could contain diethylene glycol and ethylene glycol, which can cause illness if ingested in large amounts.

How can I tell if I own this product?

The recalled products are Cryofreeze ice/hot packs and Arctic Zone ice packs. The packs are gel-filled plastic pouches with either transparent or opaque sealed wrappers. They are used to keep food hot or cold. The gel packs were sold separately and with a variety of lunch boxes, coolers and thermal carriers. Six gel pack styles are being recalled:

Cryofreeze ice/hot packs in small and large styles. Both have opaque blue wrappers with the words "Cryofreeze," "Ice Pack/Hot Pack," "Non-toxic" and "Reusable" printed on the front:

     - The small gel pack is 6 inches wide and 5.5 inches high
     - The large gel pack is 8.5 inches wide and 8 inches high

Cryofreeze Transparent Cell ice/hot packs in three styles. Each has a transparent wrapper with the words "Cryofreeze," "Ice Pack/Hot Pack," "Non-toxic" and "Reusable" printed on the front:

      - One 3-cell pack has three connected rectangular-shaped pouches of blue gel and is 7.85 inches wide and 5.5 inches high.
     - Another 3-cell pack has three connected square-shaped pouches of blue gel and is 7.6 inches wide and 3 inches high.
     - The 2-cell pack has two connected square-shaped pouches of blue gel and is 5 inches wide and 3 inches high.

Arctic Zone ice pack is 6.25 inches wide and 4 inches high and has an opaque blue wrapper. The Arctic Zone logo and a picture of an iceberg appear on the front of the wrapper. The words "ICE," "Personal Ice Pack" and "Non-Toxic Leak Proof Gel" are also printed on the front of the wrapper.

Note: Gel packs were previously recalled with lunch food carriers and children's lunch boxes.

These items were sold new+ at Mass merchandise and warehouse stores, other retailers, distributors and on-line sellers nationwide between July 2007 and December 2008 in items that retailed between $5 and $28.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the gel packs and dispose of them according to federal, state and/or local regulations. It is recommended that consumers contact their local waste disposal authority for instructions. Consumers can contact California Innovations to receive a $6 cash refund for large (8.5-inch x 8-inch) Cryofreeze gel packs or a $5 cash refund for all other gel packs.

For additional information, call California Innovations at (800)722-2545 between 9 a.m. and 5 p.m. ET Monday through Friday, e-mail ci-recall@ca-innovations.com or visit the firm's website at www.californiainnovations.com

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Incidents & Injuries Reported as of Recall Date

There have been no new reports of incidents or injuries.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.