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Recalled Product

Item detail and remedy information

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Recall: Crystal Chandeliers

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On 2012-02-08, the Consumer Product Safety Commission (CPSC) published a recall regarding Crystal Chandeliers due to a potential impact hazard. This product sold new beginning in January 2007 for about $1000 to $2500.

About 200 units are involved in this Spectrum Home Furnishings chandelier recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Installed Lights & Fixtures category in 2012. Since 2005, there have been approximately 20 similar recalls, involving about 900,000 product units.

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Crystal Chandeliers
Image of Recalled models a83-21502/36+1 and a83-1502/36+1 188838
Image of Recalled model a46-490/30ed 173029
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (800) 524-1539

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What is the problem?

The recalled chandeliers contain a mounting loop that can fail during use causing the chandeliers to fall from the ceiling and injure bystanders under the chandelier.

Instance(s) of property damage have been reported.

How can I tell if I own this product?

The recall involves three models of chandeliers with model numbers a83-21502/36+1, a83-1502/36+1 and a46-490/30 printed on the exterior of the box in which the products were shipped. Models a83-21502/36+1 and a83-1502/36+1 are clear crystal chandeliers measuring about 52-inches wide and 60-inches high. Both models have idenitcal appearance, with one model number containing a different type of crystal. Model a46-490/30ed is black wrought iron with clear crystals measuring about 46 inches wide and 46 inches in height.

Information on where these items sold new+: The products were sold online from January 2007 through December 2010 for about $1,000 to $2,500 on the websites www.spectrumhome3.com, ww.spectrumhome4.com or www.gallery84.com.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should prevent people from going into immediate area under the chandeliers. Contact Spectrum Home Furnishings to receive a free replacement part, $150 to cover costs with replacement of the defective part, and a $25 incentive credit. Spectrum Home Furnishings is contacted all known purchasers.

For additional information, contact Spectrum Home Furnishings at (800)524-1539 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.spectrumhome3.com, www.spectrumhome4.com or www.gallery84.com and click the "recall" link in the top menu of the page.

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Incidents & Injuries Reported as of Recall Date

The firm has received five reports of the chandeliers falling from the ceiling. No injuries have been reported. Approximately $1,000 in property damage has been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.