What is the problem?
The recalled chandeliers contain a mounting loop that can fail during use causing the chandeliers to fall from the ceiling and injure bystanders under the chandelier.
Instance(s) of property damage have been reported.
How can I tell if I own this product?
The recall involves three models of chandeliers with model numbers a83-21502/36+1, a83-1502/36+1 and a46-490/30 printed on the exterior of the box in which the products were shipped. Models a83-21502/36+1 and a83-1502/36+1 are clear crystal chandeliers measuring about 52-inches wide and 60-inches high. Both models have idenitcal appearance, with one model number containing a different type of crystal. Model a46-490/30ed is black wrought iron with clear crystals measuring about 46 inches wide and 46 inches in height.
Information on where these items sold new+: The products were sold online from January 2007 through December 2010 for about $1,000 to $2,500 on the websites www.spectrumhome3.com, ww.spectrumhome4.com or www.gallery84.com.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should prevent people from going into immediate area under the chandeliers. Contact Spectrum Home Furnishings to receive a free replacement part, $150 to cover costs with replacement of the defective part, and a $25 incentive credit. Spectrum Home Furnishings is contacted all known purchasers.
For additional information, contact Spectrum Home Furnishings at (800)524-1539 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.spectrumhome3.com, www.spectrumhome4.com or www.gallery84.com and click the "recall" link in the top menu of the page.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (800) 524-1539
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.