Recall: Customatic Beds Adjustable Beds
On 2017-04-12, the Consumer Product Safety Commission (CPSC) published a recall regarding Customatic Beds Adjustable Beds due to a potential electric shock hazard. This product sold new beginning in June 2012 for about $1500.
About 50,000 units are involved in this PPJ adjustable bed recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Beds & Mattresses category in 2017.
Since 2005, there have been approximately 20 similar recalls,
involving about 400,000 product units.
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What is the problem?
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
How can I tell if I own this product?
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below.
These items were sold new+ at Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Adjustable Bed?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.