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Recalled Product

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Recall: Debco Bag Ceramic Mugs

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On 2016-06-02, the Consumer Product Safety Commission (CPSC) published a recall regarding Debco Bag Ceramic Mugs due to a potential hazard. This product sold new beginning in August 2015 for about $3.

About 200 units are involved in this ceramic mug recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Dishes, Drinkware & Flatware category in 2016. Since 2005, there have been approximately 20 similar recalls, involving about 2 million product units.

Check My Ceramic Mug  |   See Other Recalled Dishes, Drinkware & Flatware

Debco Bag Ceramic Mugs
Image of Recalled Four models of Tonal Thirst ceramic mugs 342005
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: debcosolutions.com
Phone: 844-730-5005

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What is the problem?

The mugs handle can break, posing a burn or laceration hazard to consumers.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

This recall involves four models of Tonal Thirst ceramic mugs. The 12-ounce mugs have a glossy two-tone finish with a white exterior and colored interior with matching colored handles. The mugs were sold in white/black, white/blue, white/lime and white/red color combinations. Some mugs can have promotional logos printed on them when distributed as giveaways.

This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58448r-eng.php

These items were sold new+ at Ad Specialty Distributors as a promotional item from August 2015 through April 2016 for about $3.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled ceramic mugs and contact Debco Bag for instructions on receiving a replacement mug.

Consumers should immediately stop using the recalled ceramic mugs and contact Debco Bag for instructions on receiving a replacement mug.

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Incidents & Injuries Reported as of Recall Date

Debco Bag has received one report of a burn injury due to the mug handle breaking.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Ceramic Mug?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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