Recall: Dirt Devil Total Pet Cyclonic Upright
On 2016-02-02, the Consumer Product Safety Commission (CPSC) published a recall regarding Dirt Devil Total Pet Cyclonic Upright due to a potential electrical shock hazard. This product sold new beginning in February 2014 for about $45 to $70.
About 100,000 units are involved in this Royal Appliance Mfg. product recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Vacuum Cleaners/Sweepers category in 2016.
Since 2005, there have been approximately 10 similar recalls,
involving about 3 million product units.
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What is the problem?
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
How can I tell if I own this product?
The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/56712r-eng.php
These items were sold new+ at ABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
Dirt Devil at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at www.dirtdevil.com and click on the "Support" tab at the top of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.