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Recalled Product

Item detail and remedy information

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Recall: Disc Bicycles and Wheel Sets

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On 2017-01-19, the Consumer Product Safety Commission (CPSC) published a recall regarding Disc Bicycles and Wheel Sets due to a potential fall hazard. This product sold new beginning in November 2014 for about $80 to $1900.

About 800 units are involved in this Trek wheel set recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Bicycles, Bikes & Accessories category in 2017. Since 2005, there have been approximately 200 similar recalls, involving about 4 million product units.

Check My Wheel Set  |   See Other Recalled Bicycles, Bikes & Accessories

Disc Bicycles and Wheel Sets
Image of Recalled Trek 720 Disc 370890
Image of Recalled Trek 720 Disc 305184
Image of Recalled Bontrager Approved TLR Disc 700C 24H Front Wheel 852204
Image of Recalled Bontrager Approved TLR Disc 700C 24H Rear Wheel 145191
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: trekbikes.com
Phone: 800-373-4594

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The front brake caliper can come into contact with a broken spoke, posing a fall hazard to the rider.

How can I tell if I own this product?

This recall involves model year 2015, 2016, and 2017 Trek model 720 Disc bicycles and Bontrager Approved TLR disc 700C 24H Front and Rear Wheels with silver spokes. Trek's model 720 Disc have a lightweight aluminum frame and vibration-damping carbon fork. The bicycle models were sold in 49 through 61 cm frame sizes. "Trek" is printed across the bicycle frame. The model number can be found on the down tube. The aftermarket wheels are marked "Bontrager TLR" on the rim, and will have 24 silver spokes.

These items were sold new+ at Bicycle stores nationwide from November 2014 through October 2016 for between $1,500 and $1,900 for bikes and March 2015 through November 2016 for aftermarket wheels for between $80 and $90.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled bicycles and wheel sets and return the bicycles to a Trek retailer for a free inspection and free replacement wheels.

Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com and click on Safety & Recalls at the bottom of the page for more information.

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Incidents & Injuries Reported as of Recall Date

Trek has received reports of 10 incidents where either the wheel spoke contacted the bike's brake caliper or the spokes broke at the hub. There has been one reported injury involving a broken vertebra.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Wheel Set?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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