On 2015-08-06, the Consumer Product Safety Commission (CPSC) published a recall regarding Dishwashers due to a potential fire hazard. This product sold new beginning in July 2008 for about $1225 to $2000.
About 20,000 units are involved in this Viking dishwasher recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.
This is the 1st recall of products in the Dishwashers category in 2015.
Since 2005, there have been approximately 10 similar recalls,
involving about 9 million product units.
Company Contact Information:
Phone: (800) 241-7239
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What is the problem?
An electrical component in the dishwasher can overheat, posing a fire hazard.
Instance(s) of property damage have been reported.
How can I tell if I own this product?
The recall includes Viking Professional, Designer and Custom Panel dishwashers manufactured before April 1, 2011. The recalled dishwashers are 24 inches wide and were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in MMDDYY format, e.g., serial number 052610 was manufactured on May 26, 2010. Model numbers and manufacture dates included on this recall are:
|Model Numbers starting with:
||Manufacture Date = first six digits of serial number:
|DDB200, FDB200, VDB200, DFB450 or VDB450||All date codes before 120110|
|VDB325 or DDB325||All date codes before 040111|
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54500r-eng.php
These items were sold new+ at Appliance and specialty retail stores nationwide from July 2008 through March 2012 for between $1,225 and $2,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled dishwashers and contact Viking for a free in-home repair.
Viking at (800) 241-7239 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit Viking's website at www.vikingrange.com and click on Safety Recall Information for more information.
Incidents & Injuries Reported as of Recall Date
Viking has received 136 additional reports of overheating connectors, including 21 reports of fires with property damage. No injuries have been reported. In the previous recall, the company had received 21 reports of incidents, including five reports of property damage from fires. No injuries were reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Dishwasher?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.