Recall: Door Locksets
On 2018-12-12, the Consumer Product Safety Commission (CPSC) published a recall regarding Door Locksets due to a potential entrapment hazard. This product sold new beginning in December 2013 for about $450 to $650.
About 10,000 units are involved in this Stanley door lock recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Door Locks category in 2018.
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What is the problem?
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
How can I tell if I own this product?
This recall involves Stanley Commercial Hardware’s grade 1 mortise lever lock
QMS/QME 100 Series. The recalled locksets have Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome or Satin Chrome finish. The locksets were sold in 15 different "functions" or models that can be identified by the three digit number following the QMS/QME series, which is located on the mortise case that is installed in the door cavity. Only mortise locksets with the following model/series numbers are included in the recall.
|QMS145||F19||Privacy with Deadbolt|
These items were sold new+ at Newport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com from December 2013 through June 2018 for between about $450 and $650.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.
dormakaba USA Inc. toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or www.stanleyhardwarefordoors.com and click on Products, then on Recall for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received eight reports of lockset latch failures. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Door Lock?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.