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Home > Recalled Products > Children's (All Kid & Baby) > Baby & Toddler Gear > Strollers > Dorel Juvenile Safety 1st Step and Go Travel Systems

Recall: Dorel Juvenile Safety 1st Step and Go Travel Systems

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On 2016-08-24, the Consumer Product Safety Commission (CPSC) published a recall regarding Dorel Juvenile Safety 1st Step and Go Travel Systems due to a potential fall hazard. This product sold new beginning in May 2015 for about $250 to $300.

About 20,000 units are involved in this (s)Dorel Juvenile strollers recall. Learn more and find out what to do if you own this product below.

This was the 4th recall of products in the Strollers category in 2016. Since 2005, there have been approximately 60 similar recalls, involving about 13 million product units.

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Dorel Juvenile Safety 1st Step and Go Travel Systems
Image of The recalled Step and Go Travel System by Safety 1st 381609
Image of Recalled White label with model number on the back of the stroller seat 860338
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 866-762-3036

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What is the problem?

The stroller tray folding mechanism can partially disengage on one side when used with an infant car seat attached to the stroller, posing a fall hazard.

How can I tell if I own this product?

This recall involves Step and Go Travel Systems sold under the Safety 1st brand and manufactured by Dorel Juvenile. The stroller has a step-to-open design that opens by stepping on the pedal. It was sold in a variety of colors along with the OnBoard 35 infant car seat. Safety 1st is imprinted on the front of the stroller tray. Model number TR314 is printed on a white label on the back of the stroller seat.

This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59912r-eng.php

These items were sold new+ at Babies R Us and other retailers nationwide and online at amazon.com, babiesrus.com and Walmart.com from May 2015 through June 2016 for between $250 and $300.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled strollers with the infant car seat and contact Safety 1st for a free repair kit.

Safety 1st toll-free at 866-762-3036 from 8 a.m. to 5 p.m. ET Monday through Friday, email at stepandgo@djgusa.com or online at www.safety1st.com and click on "Safety Notices" for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received 30 reports of the front stroller tray that supports the infant car seat disengaging on one side. No injuries reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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