CPSC: Double Insight Gem 65 8-in-1 Multicookers
On 2018-03-01, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Double Insight Gem 65 8-in-1 Multicookers due to a potential Fire hazard. This product sold new beginning in August 2017 for about $80.
About 100,000 units are involved in this Double Insight cooker recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Cookers, Steamers & Fryers category in 2018.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
Check My Cooker | See Other Recalled Cookers, Steamers & Fryers
Company Contact Information:
Phone: 888-891-1473
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What is the problem?
A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.
Instance(s) of property damage have been reported.
How can I tell if I own this product?
This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sauteing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product.
These items were sold new+ at Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a full refund or contact Double Insight to receive a free replacement.
Double Insight toll-free at 888-891-1473 from 8:30 a.m. to 10 p.m. ET Monday through Friday and from 10 a.m. to 6 p.m. ET Saturday and Sunday or online at www.instantpot.com and click on "Product Recall" or visit www.gemmulticooker.com for more information.
Incidents & Injuries Reported as of Recall Date
Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Cooker?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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