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Home > Recalled Products > Health & Beauty > Personal Care > Cleansing Items > Dove; SkinVitalizer Facial Cleansing Massager

Recall: Dove; SkinVitalizer Facial Cleansing Massager

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On 2006-02-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Dove; SkinVitalizer Facial Cleansing Massager due to a potential laceration hazard. This product sold new beginning in February 2006 for about $10.00.

About 400,000 units are involved in this Unilever facial cleansing massager recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Cleansing Items category in 2006.

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Dove; SkinVitalizer Facial Cleansing Massager
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Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (800)896-9479

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What is the problem?

The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.

These items were sold new+ at Discount department, drug and grocery stores nationwide during February 2006 for about $10.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.

Contact Unilever at (800)896-9479 anytime, or visit the firm's Web site www.dove.com

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Incidents & Injuries Reported as of Recall Date

Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Facial Cleansing Massager?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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