What is the problem?
The opening between the grab bar and seat bottom of the stroller can allow an infant's body to pass through and become entrapped at the neck, posing a strangulation hazard to young children when a child is not harnessed.
How can I tell if I own this product?
This recall includes EVO strollers manufactured between February 2012 (01.02.12) and November 2012 (30.11.12) with the following model numbers: MT12-03, MT12-11, MT12-14, MT12-31, MT12-34, MT12-37, MT12-39, MT12-42, MT12-43 and MT12-48. The model number and date code can be found underneath the stroller seat on a white sticker. The strollers have black or silver-colored metal frames with brown, navy blue, black, or white seats. "EVO" is printed on the lower back frame of the stroller.
These items were sold new+ at Juvenile product stores nationwide and websites including www.amazon.com between April 2012 and December 2012 for about $400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the strollers immediately and contact Mutsy USA to receive a free replacement seat unit and grab bar.
Contact Mutsy USA toll-free at (877)546-9230 from 8 a.m. to 4 p.m. ET Monday through Friday, e-mail at email@example.com, or visit the firm's website at www.mutsy.com for recall information.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.mutsy.com
Company Phone: (877) 546-9230
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.