Recall: EZDRY Food Dehydrators
On 2017-04-20, the Consumer Product Safety Commission (CPSC) published a recall regarding EZDRY Food Dehydrators due to a potential fire and burn hazard. This product sold new beginning in June 2016 for about $40 to $50.
About 10,000 units are involved in this Greenfield World Trade food dehydrator recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Food Dehydrators & Preservers category in 2017.
Company Contact Information:
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What is the problem?
The food dehydrator can overheat, posing fire and burn hazards.
How can I tell if I own this product?
This recall involves white, EZDRY, six-tray food dehydrators. The dehydrator weighs about 4 pounds and measures 12 inches tall by about 8 inches deep by 10 inches wide. EZDRY is printed on the front of the dehydrators. EZDRY and the model number EPD60W are printed on a white label on the bottom of the unit. They were sold in a white box labeled "EZDRY by Excalibur" Home Dehydrator with a picture of the product. These products are marked "Date Code: 2116, 2416, or 3316" engraved at the bottom of the label located on the bottom of the unit.
These items were sold new+ at Kohl's stores nationwide and online at Amazon.com from June 2016 through February 2017 for between $40 and $50.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled food dehydrators and contact Greenfield for instructions on returning the recalled food dehydrators with a prepaid shipping label for a free replacement or full refund.
Greenfield toll-free at 877-881-0065 from 12 p.m. to 7 p.m. ET Monday through Friday, email at firstname.lastname@example.org or online at www.greenfieldworld.com and click on the "Product Recall" link at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received 13 reports of the dehydrator overheating and the plastic unit melting, including six reports of fire and one report resulting in property damage to the counter top. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.