Recall: East-West Basics Artificial Christmas Trees
On 2015-02-18, the Consumer Product Safety Commission (CPSC) published a recall regarding East-West Basics Artificial Christmas Trees due to a potential fire hazard. This product sold new beginning in August 2014 for about $100.
About 200 units are involved in this East-West Basics christmas tree recall. Learn more and find out what to do if you own this product below.
This is the 1st recall of products in the Holiday Lights & Decor, n.e.c. category in 2015.
Since 2005, there have been approximately 30 similar recalls,
involving about 4 million product units.
Company Contact Information:
Phone: (888) 880-4884
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What is the problem?
The motor that turns the color disc can overheat, posing the risk of a fire.
How can I tell if I own this product?
This recall involves 7-foot tall artificial Christmas trees lighted by optical fibers in the branches. The trees have a base that contains a 60-watt light and a motor that rotates a multi-colored disc that makes the optic fibers in the trees change colors. Recalled trees are white with a silver base and green with a black base.
These items were sold new+ at Hayneedle.com from August 2014 to December 2014 for about $100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using and unplug the recalled Christmas trees and contact Hayneedle for a full refund. Hayneedle is contacting consumers directly.
Hayneedle Inc. toll-free at (888) 880-4884 from 8 a.m. to 7 p.m. ET Monday through Friday or online at www.hayneedle.com, then click on Recall for more information.
Incidents & Injuries Reported as of Recall Date
Hayneedle has received 20 reports of incidents of smoke and a burning smell coming from the motor. No injuries or property damage have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Christmas Tree?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.