Recall: Eheat Envi High-efficiency Electric Panel Heaters
On 2018-03-15, the Consumer Product Safety Commission (CPSC) published a recall regarding Eheat Envi High-efficiency Electric Panel Heaters due to a potential Burn hazard. This product sold new beginning in July 2015 for about $140 to $160.
About 40,000 units are involved in this heater recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Room Heaters & Air Conditioners category in 2018.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
Company Contact Information:
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What is the problem?
Improper wire crimping by the manufacturer can cause the unit to overheat, smoke, or melt, posing a burn hazard.
How can I tell if I own this product?
This recall involves Envi Wall Heaters. The heaters were sold in white and black and measure about 19 inches by 22 inches by 2 inches. The model numbers are located on the back of the unit, on the bottom left corner. The affected products have the following model numbers:
These items were sold new+ Online at www.eheat.com and some specialty retailers from July 2015 through August 2016, a for between about $140 and $160.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers with recalled wall heaters purchased between July 2015 and August 2016 should immediately contact eheat for a free repair.
eheat toll-free at 888-803-0513 from 8 a.m. through 7 p.m. ET Monday through Friday, or online at http://www.eheat.com and click on Safety Recall Notice or at www.recallrtr.com/wallheater and click on Register for more information.
Incidents & Injuries Reported as of Recall Date
eheat has received approximately 300 reports of overheating involving the Envi heaters. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Heater?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.