Recall: Remote Control Kits for Electric Fireplaces and Stoves
On 2010-03-16, the Consumer Product Safety Commission (CPSC) published a recall regarding Remote Control Kits for Electric Fireplaces and Stoves due to a potential fire & burn hazard. This product sold new beginning in January 1998 for about $200 to $1500.
About 700,000 units are involved in this Dimplex fireplace recall. Instance(s) of major property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Fireplaces category in 2010.
Since 2005, there have been approximately 20 similar recalls,
involving about 800,000 product units.
Company Contact Information:
Phone: (866) 673-9880
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What is the problem?
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
Instance(s) of major property damage have been reported.
How can I tell if I own this product?
The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.
These items were sold new+ at Mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
For additional information, contact Dimplex North America toll-free at (866) 673-9880 anytime, or visit the firm's Web site at www.recall.dimplex.com
Incidents & Injuries Reported as of Recall Date
Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Fireplace?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.