Recall: Electric Motorized Caster Boards
On 2017-04-20, the Consumer Product Safety Commission (CPSC) published a recall regarding Electric Motorized Caster Boards due to a potential fall hazard. This product sold new beginning in February 2016 for about $180.
About 200,000 units are involved in this Razor boards recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Other Sports Equipment category in 2017.
Since 2005, there have been approximately 30 similar recalls,
involving about 1 million product units.
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What is the problem?
The rear wheel can stop rotating and lock up while in use, posing a fall hazard.
How can I tell if I own this product?
This recall involves Razor RipStik electric motorized caster boards. The boards have two wheels, a hub motor and a lithium ion battery. They have a wireless digital hand remote that controls the speed up to 10 mph. The manufacturing date is on the bar code label located on the bottom of the product and Razor USA LLC is embossed on the bottom. “RipStik” is printed on the top of the board. They are blue and black in color.
These items were sold new+ at Target, Toys R Us, Walmart, and other stores nationwide and online at Amazon.com, Razor.com, Target.com, toysrus.com and Walmart.com and other websites from February 2016 through April 2017 for about $180.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled caster boards and contact Razor to receive a free repair kit.
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.Razor.com and click on "Recall Information" for more information.
Incidents & Injuries Reported as of Recall Date
Razor has received more than 700 reports of the rear wheel locking up, resulting in four injuries, including one loose tooth and three scrapes and bruises.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Boards?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.